Public Health
Volume 123, Issue 7 , Pages 506-510 , July 2009

Repeat attenders at National Health Service walk-in centres – a descriptive study using routine data

  • R. Maheswaran

      Affiliations

    • Public Health GIS Unit, School of Health and Related Research, University of Sheffield, Sheffield S1 4DA, UK
    • Corresponding Author InformationCorresponding author. Tel.: +44 114 2220681; fax: +44 114 2220791.
    • ,
  • T. Pearson

      Affiliations

    • Public Health GIS Unit, School of Health and Related Research, University of Sheffield, Sheffield S1 4DA, UK
    • ,
  • M. Jiwa

      Affiliations

    • School of Pharmacy, Curtin University of Technology, Perth, Australia

Received 12 November 2008 ,Revised 14 April 2009 ,Accepted 15 June 2009.

References 

  1. Department of Health . Up to £30 million to develop 20 fast access walk in centres. Press release 1999/0226. London: Department of Health; 1999;
  2. Salisbury C, Chalder M, Scott TM, Pope C, Moore L. What is the role of walk-in centres in the NHS?. BMJ. 2002;16(324):399–402
  3. Vedsted P, Christensen MB. Frequent attenders in general practice care: a literature review with special reference to methodological considerations. Public Health. 2005;119:118–137
  4. Hunt KA, Weber EJ, Showstack JA, Colby DC, Callaham ML. Characteristics of frequent users of emergency departments. Ann Emerg Med. 2006;48:1–8
  5. Salisbury C, Chalder M, Manku-Scott T, Nicholas R, Deave T, Noble S, et al. The national evaluation of NHS walk-in centres – final report. Bristol: University of Bristol; 2002;Available at: http://eprints.soton.ac.uk/45820/[Accessed 3.12.07]
  6. Maheswaran R, Pearson T, Munro J, Jiwa M, Campbell MJ, Nicholl J. Impact of NHS walk-in centres on primary care access times: ecological study. BMJ. 2007;334:838–841
  7. Noble M, Wright G, Dibben C, Smith GAN, McLennan D, Anttila C, et al. The English indices of deprivation 2004 (revised) – report to the office of the deputy prime Minister. London: Neighbourhood Renewal Unit, 2004. Available at: http://www.communities.gov.uk/documents/communities/pdf/131209.pdf [Accessed 10.11.05].
  8. Scaife B, Gill P, Heywood P, Neal R. Socio-economic characteristics of adult frequent attenders in general practice: secondary analysis of data. Fam Pract. 2000;17:298–304
  9. Salisbury C, Manku-Cott T, Moore L, Chalder M, Sharp D. Questionnaire survey of users of NHS walk-in centres: observational study. Br J Gen Pract. 2002;52:554–560
  10. Locker TE, Baston S, Mason SM, Nicholl J. Defining frequent use of an urban emergency department. Emerg Med J. 2007;24:398–401
  11. Munro J, Maheswaran R, Pearson T. Response to requests for general practice out of hours: geographical analysis in north west England. J Epidemiol Community Health. 2003;57:673–674

PII: S0033-3506(09)00165-6

doi: 10.1016/j.puhe.2009.06.008

Public Health
Volume 123, Issue 7 , Pages 506-510 , July 2009

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